Store Policies

 

“SC Creations LLC” is dedicated to providing you with a seamless shopping experience.

Order Processing Time

Please allow 5-7 business days depending on size of order, unless you are paying a rush fee. (Weekends and holidays are excluded) Processing times are separate from the shipping time frame you choose.

Custom items or made-to-order items may have longer processing times. 

 

Shipping Methods and Delivery

All items will be shipped via USPS/UPS.  Please keep in mind that due to the  holidays, shipping carriers can sometimes delay packages due to their workload.  SC Creations LLC will not be responsible for any lost, stolen, or damaged packages caused by carrier. 

 

Returns

Due to the customization of your items, no refunds or returns can be provided at this time unless the error is caused on my end. Please be sure to proof read all custom request prior to submission to ensure everything is spelled correctly and what you want to request.  In the event the error is caused on my end, I will re-make the product and/or refund your money.

Thank you for your understanding.